Stephanie C.

Review of Foothills Toyota

I am 70 years old. The last time I bought a new v...

I am 70 years old. The last time I bought a new vehicle was in 1998. I wasn't looking forward to visiting an auto dealership, especially during this time of Covid-19. But I am delighted with my experience and how I was treated. There was no manipulation and no games played, unlike my 1998 experience at a Dodge dealership in Oklahoma. Trina Parkhurst is the salesperson who assisted me. Absolutely a 5 star experience! She was kind, informative, helpful and all without a particle of pressure. A friend drove me to Foothills and my friend feels as I do about Trina. She personifies the best way to do business with a potential customer. Honestly, I am so impressed with her. I was able to relax shortly after my friend and I arrived at Foothills because of her. I knew I wasn't going to have to keep my guard up. I knew I could trust her and the process. I felt like I won the car dealer salesperson lottery. Lucky me! Kyle Lindsay in the finance department was also top notch. He communicated clearly and I never felt any pressure. He has integrity and I knew he was sincere and honest. At 70, I have a very strong sense of a person's character. I can tell immediately if someone is coming from a place of manipulation. I did a lot of Internet research to find a car and a dealership. Though I live in Bellingham, something inside kept telling me to go to Foothills Toyota. I am so glad I listened to my inner guidance. The dealership is clean, very attractive and well managed. Covid-19 protocols were in place, so I never had concerns about that. Though I live in Bellingham and there is a Toyota dealership here, I intend to have future maintenance on my vehicle done at Foothills. I am that impressed with you. Thank you for doing business with integrity and honesty. You are a sterling example of how honesty is always the best policy. I wish you well and I absolutely will recommend you as the place to go for anyone looking for a vehicle.