If in Mumbai - I will stay here. If you're a touri...

If in Mumbai - I will stay here. If you're a tourist just visiting once or in town for businesss this is the hotel to be (or if to far off the Taj Lands End). Excellent service, fast, wonderful rooms. This time I had issues with a new Tax, GST, the hotel tried to add on my already payed Reservation and kinda smallered the overall experience. Why stay here? When there's an issue it will be solved within 5-10min. There was a ball one night, and my room was vibration from the music they played. One call and in 10 min the receptionist brought me a key for a second, calm room for that one night. I love the butler service ( no idea if that's in all the hotel or only in the heritage wing). If you book here, pay a bit more and stay at the heritage wing - it's worth it.