Unfortunately our stay was unsatisfactory. The fir...

Unfortunately our stay was unsatisfactory. The first night I found a bug in my bed. I let it slide as I knew we were in the desert and the maids came to clean the next day. After a few nights our room got up to the high 80s and our air conditioning broke. It was 9:30pm before they got us transferred into a new room. As my boyfriend had to be up early in the morning for a conference it was an inconvenience. Luckily, Tommy was extremely kind and did all he could in his power to fix the situation for us so we don t blame him at all. He offered us a $50 voucher for the inconvenience but the hotel however did not honor that voucher. This was very frustrating. On top of that they had no options for ya food wise, so if you re looking for healthy options/are vegan this is not the place for you. They were unwilling to accommodate to us and as we were so far from restaurants and grocery stores it was extremely frustrating. While the views are great, everything else was far below average and we will not be staying at this resort ever again. I recommend the Saguaro in Scottsdale!