Shame on you Hilton!!! If you advertise incorrectl...

Shame on you Hilton!!! If you advertise incorrectly or more accurately deceivingly, it's hard to please your customers.
Be very careful you understand what your getting. There are very few gulfview rooms!
There is a renovation still going on. It may not be the same renovation the website says ended but it's still a major renovation in progress as of 1/31/18.

We booked on the Hilton Honors site. We found out it's false advertising. We got their concept of a Gulfview room. It is only a partial view that is seen past currently, a construction zone(once completed a parking lot.). Noisy, muddy and additionally, but not the fault of Hilton, massive blow up toys by the pier that sucked up the precious amount of partial view we had.
We also booked this property because of park next door to walk our service dog and go out on the pier. The pier was closed and the park grounds poisoned by fertilizer application the day we arrived. Again not Hiltons fault but part of the experience.
The staff was understanding and the manager has been trying to get corporate to correct the inaccuracy of gulfview when it's really partial gulfview.
After the first night and a Morning of major noise from construction, we were transferred to a new room which was overlooking the kitchen ventilation. The smell was so greasy and over powering plus the noise, we couldn't open our door or enjoy the balcony and we lost our sunset view.
Both rooms we occupied in this facility are very poorly designed. The bathrooms are so tiny and cramped. The second room we stayed in was a suite and could easily had made room for a larger bathroom but it was even more cramped than our initial king suite by a vanity that bowed out into the tiny space. Both rooms have a vanity that was very high and uncomfortable for my 5'1" stature. There is a big, nice tiled shower, taking up over half the bathroom space and you have to reach to the far side and under the shower spray to turn on the water. The toilets flushed so dramatically that water sprayed out onto the hand towel or your shins if you didn't move away quickly enough. Gross!!
The 2nd night, the suite, was on the outside wall and the living room wall had a large painting that covered a spot that easily could be a big window overlooking the gulf. We stood in the hallway looking out the nice window to see the sunset. Mind boggling design oversights. I guess I figure that Hilton is capable of much better planning.
The staff wasn't forthcoming with information on resort activities and we had to ask how to receive our complimentary diamond members breakfast.
The restaurant overlooks the beach but you either have to look through a rope grid or if seated by the windows, the umbrella cabana. A gorgeous view ubstrucked again. It was to cold to sit outside but some tables were available.
The breakfast had nice fruit and they provided a delicious gluten free toasted bun at our request. My husband also enjoyed the oatmeal. The coffee was ok. Wait staff! Carla was stellar our first morning and our second day our waiter was cold, inattentive and distracted. A disappointment after Carla's authenticity and compassion the first day.
The coffee pot water reservoir in our initial room contained someone's old coffee? Disgusting!
We are not fans of the new refrigerators without freezer sections.
The beach looked nice and it sure is noisey every morning as they groom the sand.
And my God!! Get your employees that are directing cars to the garage a chair to sit in. They stand there all day.
Shai, the manager was accomadating and did refund some of our points and money. If we were paying the going rate for this property I'd be irate. Add insult to injury! $25 a day to park and $25 resort fee! Our checkout bill was accurate and no odd charges as mentioned in other reviews.
Sam at front desk was as sweet as pie!
We won't be returning and have great empathy for the friendly and competent staff that obviously spends a good amount of time compensating for a poorly designed and inaccurately advertised property.