Nancy Feldmann

Review of Seaport Boston Hotel & World T...

Our first visit to Boston and our decision to stay...

Our first visit to Boston and our decision to stay at the Seaport Hotel was the best part of it.

Our check in was quick with an efficient staff that was pleasant and knowledgeable. The room was clean and well appointed. The room safe is large enough to hold our laptops and features a light so you can easily see your items. The room thermostat was easy to control and kept a/c running at a comfortable temperature. The light switch when you walk into the room turns on all the lights which was very helpful. Instead of a 'DO NOT Disturb" sign for our door, the hallway is illuminated with a doorbell that when privacy is wanted, press that button and the doorbell light in the hallway turns red so your not disturbed. Push the privacy button again, it lights up white and your room will be cleaned . It's a brilliant idea and I loved not having to put the tacky do not disturb sign on the door knob. The bathroom has plenty of counter space, great water pressure in the shower and very clean. The room offers lots of plugs for us to charge our phones and laptops. Each nightstand has a plug so you can keep your phone charging near the bed and close at hand.

I needed to print our boarding passes and I called down to the front desk and spoke to Ellis. He was kind enough to let me email him our boarding passes, he printed them out and then Robert brought them to our room. Our privacy light was on and Robert wouldn't knock on the door until Ellis called our room and asked us to open the door. It's against hotel policy to knock or disturb a guest when the privacy light is illuminated in the hallway. Very considerate and extremely professional!

The only reason I gave this a 4 star review was due to food service. We ordered a burger and a bowl of clam chowder on Saturday night from room service. It took a while to get the food and when we it did arrive it was cold. We were going to send it back but we were hungry and didn't want to wait another hour or so for the next order so we just sucked it up and ate it cold.

Other than that, the hotel staff has been fantastic and service excellent . I would definitely recommend the Seaport Hotel to anyone visiting Boston.