Katelyn Bossert Review of American Red Cross of St Paul ...
First time donor. It was an okay experience overal...
First time donor. It was an okay experience overall. The staff were very kind and attentive.
That being said, I have a few concerns. First and foremost was the poor infection control. I never once saw any staff wash their hands, gloves were kept on scrub pockets where they could become contaminated before use, supplies were laid on the chairs/beds patients sit on which were not cleaned between patients, etc. A phlebotomist noticed blood on my finger from holding the gauze after my donation was done and did not make sure I washed it off my hands before going to the food area. (Don t worry, I didn t contaminate anyone s food, but I worry some would ve wiped the blood off and thought nothing of it).
The appointment also took nearly twice as long as it was supposed to.
Altogether not a terrible experience, but I won t be returning to this location unless the infection control is vastly improved.
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