Kelsey Strothkamp Review of Premier Mazda
I went in here last Saturday (9/1/2018). My boyfri...
I went in here last Saturday (9/1/2018). My boyfriend and I had a test drive scheduled with a certain sales representative. When we walked in, we advised someone of that, but were handed off to a different agent. I was not pleased with the service at all. Yes, we were shown and were able to test drive the car I was interested in; however, every time I had a question, it was ignored. The sales agent either flat out ignored me or rambled on about something not even relevant to what I had asked. It was frustrating not getting the answers I was looking for. In addition, I was told there was absolutely no way to get paper work on the desired car. The windows were tinted so I couldn t get a clear picture of the tag on the window, and the sales representative said that he s not able to give out any paper copies. I feel like that is ridiculous. How do you expect people to make informed purchases when they re not given any of the information.. or any questions answered. I was extremely annoyed with the service here. I m not sure if everyone in this establishment is like this, but I was not happy with my experience. I have since looked elsewhere and have completely eliminated the idea of purchasing a Mazda.
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