Traveled 120 miles round trip for a Saturday after...

Traveled 120 miles round trip for a Saturday afternoon lunch and visit to the Elms. We were greeted and shown the restraunt by a young man. We were seated and had drink orders taken about 10 minutes later. Told no bartender but would go to pool to see if someone could make a drink. Gave order for sandwich and salad after about 10 more minutes. Waited for an hour and was never served. Realized about 30 minuted in that no one in the dinning room had any food or drink. No one ever came back to the table to say anything. We left and saw the two employees at the hostess desk and let them know we were not happy with service. Were told "Oh my, sorry, Bye" I'll save the gas money and time in the future.