I wish there was an option for no stars. Do yourse...

I wish there was an option for no stars. Do yourself a favor and stay elsewhere if you find yourself in DeLand, FL for some reason. We reserved a room for two nights a week ahead of time and paid extra for a king-sized bed. When we got to our room...surprise! Two double beds. We went back down to the lobby and both the young girl and the older woman working seemed disinterested and even irritated that we were asking for a different room...even though we paid extra for it. Apparently they were all booked up for king-sized rooms and didn't bother to let us know. While we were waiting, another girl came in and she apparently had gotten the king room she reserved so the older woman begrudgingly asked her if she would mind a room with two smaller-sized beds, which thankfully the woman was fine switching rooms. The rooms themselves were not horrible, they were your standard 2-star hotel rooms, tv, mini-fridge, microwave, etc. All fine by me. It's the staff that's the issue. There was hardly anyone at the front desk the whole weekend we were there and when we finally caught someone there they wouldn't even acknowledge you. There were several times I even saw employees out front smoking. Just a horribly run hotel, period end of story. Level of service makes a huge difference!