One star for one word, Carnegie's cafe, their staf...

One star for one word, Carnegie's cafe, their staff was awful and service was EXTREMELY slow, food was ok. I will say that the Italian restaurant was a decent place but couldn't counter the mediocre (at best) rooms and downright awful experience at the cafe. We actually had a spot right in the middle of our carpet walkway where there was some form of goop filling a gap...unsure if intentional or not but we certainly avoided it as best as possible. Requested extra towels and never were brought any. And the space around the beds simply feels claustrophobic.

Also "some" rooms have refrigerators although the marketing materials are unclear and frankly a little misleading on this.

All the hotels in this area seem largely hit and miss based on reviews, but if I have the occasion to return it will definitely be at a different hotel.