I set up a appointment on the 19th at 10:20, and w...

I set up a appointment on the 19th at 10:20, and when I show up after waiting a month they tell me it has not been scheduled and I'll have to wait almost another month!!!!! This is unacceptable!!!! I asked him nicely to work me in sooner and the only help I got was I'm sorry we are all booked!!!! it's now over 700 miles over the 5000 miles the factory recommends to get the oil change in my brand new 2016 mazda 3!!!!!! All I have to say is this company has no concept of how to treat a customer!!!!!! One of the worst experiences I have ever had in the car buying process!!!
Ps I have bought 3 cars and have never been treated like this!...... even more disconcerning, the way they treat customers coming back for their free service makes me want to just go pay for my oil change instead of having to cater to a company that has no customer service!!!!!!!!!!