Ruth Dryden

Review of Mansfield Group

Mansfield were booked by the AA to tow a 4x4 to a ...

Mansfield were booked by the AA to tow a 4x4 to a local garage. They called and gave me a 2 hour window when they would arrive. They did not turn up. An hour later they called saying their driver was busy and would be with me in an hour's time. I said this wouldn't be any use as the garage would be closed where it was being towed to, and what would they do with my car on the back of their lorry overnight? The time comes, he does not turn up. I called them and they said the driver had gone home! They scheduled for the next day, the drier STILL did not turn up. The lady on the customer services line was extremely rude and blunt and unfriendly. I will not use them again.