I like Caboose for what they have to offer and hav...

I like Caboose for what they have to offer and have went for a few years now. I unfortunately and regretfully have to give a bad review for the very poor compation that they have. We had planned and reserved a site for this weekend and then received news that my grandmother passed and services are this weekend. I called to request a refund but i was told that they only give refunds if you cancel 10 days in advance. How does one predict when death happens. I feel strongly that they only care about getting paid in whatever way they can. I don't plan to give them my hard earned money any more. If they can't give me a refund under these circumstances they don't deserve my money.