Maureen Williamson did not value my time, she had ...

Maureen Williamson did not value my time, she had me taking out 2 ladders 10ft and 16ft, re-terminating CAT6 male at the AP and female at the patch panel in the rack. Calling many Tech support to include Aldi Tech support, of which didn't help me because no trouble ticket was generated by Maureen Williamson. I had 3 Aldi sites plus 2 other tickets yesterday, spent 3 hours troubleshooting 1 Aldi site of which my meter detected that the Meraki Switch port was not programmed for full duplex. MAUREEN WILLIAMSON the devil now says that they had issues in the past where they had to switch AP ports on the switch, 3 hours later and 16 ft in the air. Please fire this....