Safal Shrestha Review of Groupalia
The aquarium was great however the staffs were ter...
The aquarium was great however the staffs were terrible.
We had trouble with the luggage storage as it was not working and none of them wanted to help. We waited there for more than 15 minutes while I asked for help but they didn't care.
Edit 31st July:
In response to your reply.
I don't "believe" I was treated unwell. I was indeed treated unwell and unprofessionally. I asked for help with 2 of the staffs that were near the entrance. They waited until the entrance didn't have any people which is fair but didn't bother to help even after it was clear. Finally after my consistent call for help, one of them came with a coin like thing to help me with the locker. I had already put in two coins. She determined that the locker was indeed broken and we used a different one. You can refer to my visit by cctv or anything to train your staff. I had visited in the early hours of May 30th 2019.
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