Kellie Longdon

Review of The Henderson, A Salamander Be...

Not family friendly and not what I expected for cl...

Not family friendly and not what I expected for cleanliness. Bottle of bourbon and wine out in the open that did not fit into the minibar- they won't remove it from room unless you pay $25. With teen boys, I don't want any alcohol accessible.
Also, dirty black towel in vanity area that was embroidered "refresh", and open, used lotion in bath toiletries. Housekeeping obviously doesn't pay any attention to detail and this says "lazy" staff. Front desk staff rude and argumentative. At similar resorts, I've always come to expect helpful and accommodating staff- not the case here. I won't be back. This is the second Salamander I've visited, and neither even compared to even any Starwood properties I've visited recently.