Absolutely HORRIBLE customer service. I was tryin...

Absolutely HORRIBLE customer service. I was trying to resolve a bill and got transferred three times..each time I had to give my address, name phone and account numbers. I asked a question and when the person put me on hold, she disconnected me. Rather than call me back, she left that up to me.For the SECOND time now, like so many others, I thought I had paid my bill in full and then suddenly i get ANOTHER huge bill with late charges. They were mailing my bill to an address I hadn't lived at for over 30 years. UNREAL..total mess, and they need to learn the meaning of customer service..totally disgusted