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The hotel is great, there is a lot of atmosphere a...

The hotel is great, there is a lot of atmosphere and the entertainers put on excellent productions. The food is very varied and available at any time. The water activities included in the hotel are varied and well organized. At the reception as always Eva super nice, she is a great professional, and works with great enthusiasm and respect for the guests. Regarding the excursions that are offered agenas to the hotel, the only company with which we were not satisfied since it is expensive and they did not comply with the agreement was the counters in the Larimar square next to the gift shop, a certain Gary attended us to go to Saona and despite the fact that we did not carry out the complete content of the excursion as it had been paid and agreed, nor the same conditions were completely disregarded. It is a pity that he does that since he sells it inside the hotel because it gives a very bad image, however we feel very supported by the hotel staff regarding this issue. Next time we will do it with the dive center as recommended.

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