Ashley Hanson

Review of Baymont Inn & Suites

Stayed in room 218 July 12-14, 2018. In the first ...

Stayed in room 218 July 12-14, 2018. In the first hour we found out the tub drain was clogged and had to call maintenance (who was nice & very fast). Then we thought it strange that there's no bathroom fan but then noticed a vent in the ceiling so it must've been broken (didn't feel like calling maintenance again; that bathroom got HOT after four of us took showers). Thursday night around 1230am we're all sound asleep when the fire alarm went off sending us all sky-high and scrambling for shoes, wallets & car keys only to get to the front desk and be told it's a false alarm, we can go back to bed. Saturday morning breakfast consisted of room temp scrambled eggs, watery ham so sweet we couldn't eat it, dried out French toast and only decaf coffee. Milk was served in gallon jugs but there were no cups (not even coffee cups) so we drank from the waffle batter measuring cups (the self-serve waffles were actually very tasty, thank goodness!!) Other patrons were calling for someone from the kitchen door but there wasn't any staff around to service the "buffet" so multiple people went to the reception desk to ask for someone. Saturday morning we went for a swim but came up with two handfuls of hair in an hour and decided to get out before the next one catches us in the face. There also appeared to be soggy potato chips and a cigarette butt sitting all over the pool floor. Oh and the pool only gets 4.5ft deep and it's only at the "deep end" ladder; literally it's only about a 3ft radius where it slopes to 4.5ft around the ladder. The jacuzzi was nice. Taking showers afterwards and housekeeping stopped by to let us know they still don't have fresh towels for us so we used the same towels for three days. Added tip, hotel rooms should have at least one clock. Preferably an alarm clock but even a wall clock would be helpful to avoid having to find a cell phone to check the time. Thanks but we won't be back.