The bathroom was clean, but the room was horrible....

The bathroom was clean, but the room was horrible. There was stench in the room and crumbs in the bed (so the sheets probably weren't replaced). The receptionist was very kind and extremely helpful. There is no one in the lobby at night, not even to ask for a bottle of water. We will never go back. 1 star for the bathroom and 1 star for the receptionist, the rest was horrendous.