Whitley Thomas

Review of Jack Schmitt Chev of Wood Rive...

I shopped on their website before I went in and I ...

I shopped on their website before I went in and I saw a Jeep I wanted so I filled out the pre approval online got a call to come in on Saturday. I went in and was told to speak with Terry. I asked Terry if they still had the jeep I looked at online he told me no they didnt so I told him I wanted something similar to the jeep so he told me about a dodge I asked if it had the back up and parking camera he told me yes it is fully loaded so the dodge was nice so I went with that after a day of not really being satisfied with dodge and FYI it DID NOT have the back up and parking camera I looked on their website as I know some dealerships will allow to change vehicles within 7 days if not satisfied so as I am browsing their site I see the Jeep I wanted in the first place so I called thinking maybe they didn't update their website so I called the number listed on THEIR website and Terry answers I simply asked if they still had the jeep he told me yes not knowing I was the customer he told Saturday they didn't so I asked when did they get the jeep he said Saturday evening I said oh I was there Saturday and you told me it was sold he goes on to ask how did I get this number as if it is not listed on their website I just told him he sold me a car Saturday and I am not very happy with and I really wanted the Jeep that he told me was sold he said they just got that jeep Monday and he goes to tell me he doesn't know what to tell me about not being happy with my purchase! I gave 2 stars because Stormi and Marci was really nice BUT TERRY IS A LIAR AND BECAUSE OF HIM I WOULD NOT RECOMMEND THIS DEALERSHIP!