Val Review of Penn Foster
I see a lot of bad reviews concerning Penn Foster....
I see a lot of bad reviews concerning Penn Foster. Most of them are about refunds, late books, and rude staff. I m not sure why some of you are having problems. I've called several times and always received very courteous service. When I call them, I m pleasant so maybe that is why they re pleasant as well. As for the tuition and refund policy, I made sure that I read the contract that we all signed before we started our courses, so I have no issues there either. Quite frankly, I don t expect to get a refund if I ve completed most or all of the course(s), that's just ludicrous. I work in a customer service related job, and I see a lot of the same kind of whining. They ll sign a form/contract and then when they re trying to get out of it and can t, they end up complaining about how we re the worst company on the face of the planet and how they re going to contact the BBB and also give us bad reviews on Yelp. I try to express empathy for the way they're feeling, but I also ask them did they read the contract BEFORE they signed it and most tell me no. Now, I have to give them a lesson on the importance of reading documents before they sign them. In spite of everything, they still manage to point the finger at someone else for something that is clearly their responsibility Sound familiar? You would think at some point they would bother to read the forms since they are also provided a copy of them before they leave my office.
Not meaning to be rude, but based on some of the posts, some of you sound very young or young in your thinking. You give the impression that you haven't really experienced life yet. Believe it or not, real colleges function in the same manner that Penn Foster does when it comes to tuition. If you don t pay your tuition, you don t get your degree. Many colleges won t even let you start your next class if you still owe money. Although Penn Foster won t give you your degree if you have an outstanding balance, they will allow you to continue with your classes even if you still owe for the previous class.
If you are frustrated with Penn Foster, I m sorry to hear that because I think it s a great school with VERY changeling coursework. I agree with one of the writers on this site concerning their accreditation. They really should be regionally accredited. I ve learned so much while attending this school and it s practically not costing me anything. I attended a regionally accredited college that was considered prestigious, and Penn Foster can definitely keep up. In some of the classes that I ve taken with Penn Foster, I feel they may have even surpassed the regionally accredited school that I attended. To address one of the other writers, we are not all here because we can t get into any other institutions. For me, tuition became too expensive.
For the negative reviewers, I would like to challenge you. If you didn't read your contacts, please do. Also, read the student handbook. Make sure that you read them thoroughly, and If your particular circumstances aren t addressed, give them a call. When you speak with them, let them know that what you are concerned about isn t outlined in your contract or the student handbook. Then ask them if they could please assist you with locating the information or to provide you something in writing stating you obligations and responsibilities. If you find ultimately that you can t get any concrete proof that the contract is binding concerning your situation, then maybe you have grounds for a lawsuit and should seek legal advice. That's how you get your money back if it s owed to you. Venting all over social media and trying to slander their name really isn t helping your situation. It honestly just shows your emotional intelligence and lack of intellectual intelligence.
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