Henry Biela Jr Review of Mike Shaw Automotive / Denver ...
On the day before a group of us were planning on h...
On the day before a group of us were planning on hiking Gray's and Torrey's Peak, I experienced a low battery issue and was able to get my Forester to start. But, the programming went into a diagnostic mode and the "check engine" light was on. This disabled the eyesight, cruise, and most importantly for the next day, the X-mode.
Calling Mike Shaw Subaru service on a Saturday afternoon at 4pm knowing that it was doubtful they could get me in to re-set the diagnostic system was pushing my luck.
Tim Dreger understood my dilemma and said he would do what he could if I can make it there quickly.
Long story short, Tim, Beth, and Jordan worked as a team to squeeze me in and was able to get my Forester set to go that afternoon for our 14'er the next morning!
Many thanks to Beth, Jordan, the service tech and most of all Tim! Great teamwork and exceptional customer service! Henry Biela Jr
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