Not a good place to play basketball. Staff are eit...

Not a good place to play basketball. Staff are either not a professional or a scammer I think. For a 3 hrs game they required a 10k (5k rental fee, 5k security deposit). As per Aimee (person incharge), the security deposit will be available for REFUND AFTER 2 WEEKS (why?). 2 weeks after, we initiated the refund process but its been a month and yet the admin hasn't given us the refund. We always get a response of "MAYBE NEXT WEEK".