Can't say enough nice things about Austin and the ...

Can't say enough nice things about Austin and the team at Round Rock Toyota! They were awesome to work with and patiently helped to make a stressful process so much easier!

Austin's low-pressure approach was perfect. From the first time I reached out via email to the moment we arrived at the dealership, Austin was able to lead us through various models and options, while allowing us to work through the normal stress of car buying. She quickly hopped from one model to the next, staying on top of what we were looking at so she could point out additional features of-interest. Best of all, Austin gave us time when we needed it without the constant checking and back-and-forth shenanigans that we've seen so many times when car-buying.

As we shifted to the finance side of the process, we had the opportunity to work with Grant who brought it all home by offering information and background on the various options (e.g., maintenance/warranty, protective plan choices, etc.) without pressuring or leaning too hard on the up-sell. Made for a quick sit-down and the fact that it was all done on a digital platform to minimize physical paperwork made it even better!

After wrapping up "the dance," the prep team's make-ready process was so fast and so flawless, we thought that there must have been a mistake (or that I'd be sure to find something not quite right) - WRONG!! The team didn't miss a thing and Austin's final walk through and pre-flight check with was fun and informative (unlike many of the thanks-shove-you-out-the-door salesfolks we've encountered elsewhere).

Amazing team, great pricing, exceptional service over time (we have used the Penske dealership family in Round Rock for years), and an all-round fantastic experience from end-to-end made our decisions so much easier.

Big thanks to Austin, Grant, and to the whole Penske team at Round Rock Toyota! We'll see you you out there and we'll swing by again when we're ready for to replace the second ride!