Cessna4609v

Review of West Hills Jeep Chrysler Dodge

Save yourself and your wallet, go to Tacoma. They ...

Save yourself and your wallet, go to Tacoma. They actually care.

Terrible service all around. First with my wrangler for warranty repairs. I had to go back three times before the issue was "fixed" with my driver seat squeaking. It never was, I just gave up. The last time I picked it up they had the vehicle the entire day and forgot to plug in the seat belt sensor (to which I have issues with ever since they touched it). Wanted to over charge for every service ($400+ for differential fluid replacement?) Had my radio replaced under warranty and they messed up my dash/center console (bent the plastic) and they denied breaking the driver vent and would not replace.

Vowed I would never step into their place of business again.

Service people lie to you. Recently took a friend's vehicle in for service with an appointment to do a diagnostic. We had to because they purchased an extended warranty through them. Was told all day they were "working" on it. At closing they called that they needed the vehicle overnight because they didn't even get to it.