R

Ryan Tobler

4 years ago

I have family living at these apartments. They wer...

I have family living at these apartments. They were shown an apartment and it looked pretty nice and the apartment they were given was nothing like the one they saw. The floor tiles were broken and missing, there holes all over the walls, mold under the sink and in the rooms along the ceiling and everything was dirty. When they approached management about it the manager response was, "well I live in a crappy place too."

Management wasn't willing to work with until BYU Housing got involved. They ended up giving them a livable apartment in the end, but only because they were being held accountable to someone else. Like most apartment complexes in Provo the property owners don't care about providing reasonable housing options for students only the profit that it provides.

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