la mitchell Review of Okinus, Inc.
This place is a rip off if you need furniture that...
This place is a rip off if you need furniture that bad you do better using Arron, or waiting until your income tax comes in. If you don't have the cash or a credit card to buy your furniture However, i called them 4 times before they were to debit my account at the end of the month for my monthly payment. I advised them on those 4 phone calls that i needed them to take an old checking account out of the system because my spouse and i were separated and that was no longer a joint account. I also provided them with the new account number they confirmed with me on 4 different times that they had the right account. Guess what they didn't. because of the high monthly payments and the laws in Texas about splitting up assets i had to go to court . They were begged on several different occasion by myself and the BBB to provide me with a letter stating their faults, they also had all the recorded calls never once did they take ownership of the issue they actually turned it around and stated that it was my fault even though they had the calls. I asked them to reimburse me for court cost and fee. I have yet to receive a letter . I was told that i needed to send them my court documents showing i went to court. I mailed this to them 5 different times and also so did the attorney. Each time they claimed they did not receive it though we had signatures for each delivery and i was told that no one work their by the names of the people that signed for the deliveries. the only thing that saved me was that i had the BBB transcripts showing they admitted to the mistake and the court through everything out. Never once have they tried to correct their wrongs. I also asked several times for a payout amount so that i never have to deal with them again each time they refused to give me that . I would think since they messed up my account and cause so much trouble they would agree to a payout amount. Mind you i wasn't asking to pay less even though i deserve to get a cheaper amount because of the money they made me loose. They have never tried to make things right . I rather sit on the floor than to use this company ever again

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