Julien Belafonte

Review of CTS Eventim, Hamburg/Bremen

Via mobile devices (iPhone 6S) a completely useles...

Via mobile devices (iPhone 6S) a completely useless ordering system. After multiple selection of tickets never more than one ticket in the shopping cart. Order was impossible!
When ordering by PC, I was thrown out during the payment process, the reservation time had expired. The watch for remaining time to order showed allerings still about 16 minutes. Thus, I was no 2.30 min in the ordering process. Cards were then available in the shop after more than 20 minutes waiting time.

I have ordered several times now via eventim.de and have been logged out indiscriminately in the course of some order processes, the order process is grottenschlecht and incredibly verbuggt. I will no longer place my orders with the market leader.

Customer service as such on contact so so ...