Uncle Punk

Review of Sawmill Creek Resort

Stayed here two years ago without issue though in ...

Stayed here two years ago without issue though in a different section. The last trip is going to taint the memory of the good experience. Worst beds in any hotel we've been in the last 15 years. That issue alone wouldn't be enough to make any sort of complaint but not having Wi-Fi for four days isn't something that is acceptable by current standards. The staff is so accustomed to complaints about the issue that their standard reply is there are too many people in your area using it at the same time. Which could possibly be a legitimate excuse except that we have tried to log on at all time throughout the day with only two or three minutes of it working at a time. There is obviously an issue that no one is interested in fixing after multiple complaints because they expect issues.