Spoke to a CSR for 55mins attempting to remove on ...

Spoke to a CSR for 55mins attempting to remove on motorcycle and renew the plan. As simple as that is, the CSR did not understand what needed to be done making my plan double the amount of last years plan with one less motorcycle on it. Simply pathetic this whole issue. Worst part is that i was denied multiple times to speak to the manager and was lied to about the motorcycles that were moved around my plan. Thanks to this i will look for a different insurance company to insure 5 different bikes. Way to lose business.