Friendly salesman, but that ends after the sale. ...

Friendly salesman, but that ends after the sale. No support on truly poor quality appliance that didn't work from day one. Incompetent installation on a second appliance, had to hire my own man after months of waiting. Wouldn't buy a light bulb from them.
Follow up in June
We have reached an accommodation after working closely with sales manager to find an acceptable replacement. And their delivery people are a different and better trained group. The fact that they showed concern speaks volumes. Their selection of products is very good