We were put in the older tower and our first room ...

We were put in the older tower and our first room had a bug in the shower. Moved us to another room in same tower... This room awarded me a dirty pillow and black mold across the windows. I was out of energy to ask for another room. The room service menu literally had a layer of dirt on it from people's hands. The whole place just had a sad dirty feel to it. I'd recommend staying anywhere else in AC. I've been to other nice Harrah's properties and this was a big let down. The staff seemed bothered to help you. No one even said sorry for the bug being in the room. Must be that regular of an event.