Harrah's AC rating should start with a 3. Service ...

Harrah's AC rating should start with a 3. Service is horrible compared to other casinos on the Marina. No Smoking rooms in the remodeld Laguna tower smell of smoke. Ask for a room change which was granted after several request. Went to the new room which was still soiled from the previous guest. Granted 2nd change to room that smelled of marijuana. Speaking of Harrah's and marijuana... Management is nonexistent. Almost seems like they want to improve the property physical appearance as the kill the experience. Maybe Harrahs AC will be the next to be sold.