David Zubkoff

Review of Angell Animal Medical Center -...

This was a difficult visit for me, as the result w...

This was a difficult visit for me, as the result was a terminal diagnosis for my cat. Every single member of your staff, from Dr. Landry (who had the task of breaking the news to me and explaining the situation) to Keith at the front desk to Chrissy who walked me through the discharge process, was extremely kind, knowledgable, and patient with me. I can't thank them enough for making things as easy as possible. I'm sorry I don't also have the names of the ER staff from Sunday night or the women I spoke to on the phone Monday and Tuesday mornings, but they deserve recognition as well.

It's got to be extremely difficult work, having to deal with the grief and sadness of your patients' parents every day, and the staff at Angell handled it with grace and sympathy. I am grateful to all of them. (The medical care is first-rate, too, but I had less direct experience with that.)