Arfa Shakeel

Review of RPI Consulting

Today around 3:10pm I had received an inbound call...

Today around 3:10pm I had received an inbound call from Jonathan.
He had asked to speak to H who is the Pharmacy Manager. He hasn't had previous dialogue with H so I am assuming he pulled this information from the OCP website. Needless to say H was unavailable and she didn't typically deal with such inquiries. I had explained to him that we did not have an immediate need for relief services and would advise if anything came up in the future. He says "Well are you H?" I explained I was not to which he says "Who are you then?" I said to him my name was A and he goes on to say "Oh, so you're JUST a technician?"
I was little taken aback by this statement because it was delivered in a condescending tone, as if though there was an attempt to belittle the designation of a technician. I find it kind of ironic that he would try and demean my role when the basis of their intuition is to profit off of providing the services of said "technicians." What he failed to factor in was that this "Technician" for one was proud of her credentials and secondly is in-fact the Director of Operations at this particular pharmacy and any and all decisions, including staffing decisions come through her.
With that being said, I have asked that they please remove us from their email/call list, I don't ever want to be in business with individuals that try and disparage the efforts of others and come to such curt conclusions regardless of their education, designation, title or credentials. I have also sent messages to my friends in the field to be diligent when staffing. This type of behavior will not be tolerated.