Olivia T Review of Contact Centre Australia
Although the atmosphere is inclusive and helpful t...
Although the atmosphere is inclusive and helpful to learning new skills, there is absolutely no job security. I'd been a trainee at 'One Contact' and was let go temporarily (during the first month) because they'd 'overstaffed' for the campaign i was working under. After being let back on a month later, I was then permanently let go because of the same reason. I'm not sure if this is a business scheme that they use regularly (firing trainees to reduce costs) or that they genuinely had too may people on the same campaign. Regardless, I wasn't warned of this and was actually being praised for the sale p/hour that I was contributing. This also happened to numerous people that I was trained/employed with ,so it does happen often. Therefore, if you're employed here remember that there's a high risk of being let go, with no apparent warnings prior .
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