D

Diana Forry

4 years ago

At the rehabilitation center, my grandmother recei...

At the rehabilitation center, my grandmother received care that was absolutely appalling, and I have never been more disgusted. My grandmother, who is completely coherent and cognizant, was terrified to ask for help or to be bathed or fed for fear of the staff being "mean" to her. Even after having an accident, the staff simply covered up the spot with a sheet and made her lie back down in it. My grandmother was also a fall risk with a broken back but the staff did not escort her as required.

As a staple of our community and our elderly for an extended period of time, I expected more. This sort of treatment is unethical and disgusting. Our elderly folk deserve to receive excellent care rather than abuse while in the care of this organization.

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