It's a very, very, very good mom&pop shop. The pe...

It's a very, very, very good mom&pop shop. The people are good. They are limited by how many workers they have available. You are not going to find a better alternative for the price. You have to expect that sometimes things will take longer because they just don't have depth in their staff so if someone is sick, you'll probably being impacted in terms of delivery date. That said, I take all of my stuff there and roll with the punches because they have consistently fixed all of my PC/device issues for a fair price.