Gail Labrecque

Review of Jordan Marsh

We have purchased two items at Jordan's Furniture ...

We have purchased two items at Jordan's Furniture in Avon this year. Each time we were served by Jim Huseman. We love our Jordan's products--a beautiful desk and a recliner. My praise is especially of Jim. He was so very, very helpful with each purchase and didn't hurry us in making our choice. He led us through the (huge,easy to get lost in) store rather than just pointing us in a certain direction--unlike another representative. I will return to Jordan's for future purchases, and will always look for Jim, even if it means going to Avon when we live in NH.

And now, several months later, Jordan's Furniture continues to be our choice. This past weekend we went in to purchase the coffee table and end tables that match the desk we purchased previously. I was thrilled they still carried them after all this time and delivery is scheduled for next week. We asked for Jim Huseman only to find out he is no longer there. In the store we were serviced by Liz Golsby, who was just as wonderful. While another sales consultant just gave us directions to what we wanted to see (and in that HUGE store it's easy to get lost), Liz stayed walked with us through the store and stayed with us to answer questions That is big in my book. I don't like to get lost, nor do I like feeling like my business isn't important. While talking with Liz, the conversation changed from our tables to (another) recliner, and she found just the right one. We purchased that as well. I am so appreciative of her, we will ask for her when (not if) we go back in the future.

UPDATE: We went back to Jordan's in Avon to purchase living room furniture. Liz was not there, but we were served by Scott Nelson. I must say, for the most part, Jordan's Furniture does a great job in selecting it's sales people, and Scott was not a disappointment. He didn't just point me in a direction (I would have gotten lost) as others have done. He took the time to listen to what we wanted, to show us things that might meet our needs, and even to inquire of others when he didn't have an answer. He was great. I'm happy with the sofa, side table, and recliner we purchased. Jordan's will always be my first choice for furniture. Not only do they have many choices, but quality is wonderful and the sales people are great! (Thank you, Scott Nelson!)