Really bad services! Have waited more than 1 hour ...

Really bad services! Have waited more than 1 hour for 5 drinks and the dishes of the people sitting in front of us at the table they did not cleared! We were looking forward to the drinks but when it said that it takes even longer we are, since we were frozen by skiing gone! We are absolutely disappointed, because something in a five star hotel just not. There must be a decent service there and Mal goose apart from the prizes who are also under all cannon! Too bad