Gary Miyahara

Review of South Bay Mercedes-Benz

Took all morning to drop off my SLK for service an...

Took all morning to drop off my SLK for service and pickup the promised loaner/rental. Spent two hours at their service department then got dumped at an Enterprise location to wait another hour. Despite being promised an equivalent car when I made the appt a week ago, the Enterprise location gave me a choice of a van, pickup or an econo box. Apparently appts in advance are worthless.