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MICHELLE BROWNE

3 years ago

This is our 3rd year staying there in March and ea...

This is our 3rd year staying there in March and each year it gets worse and worse. We paid this year almost 600 for a 2 bedroom oceanfront room. Stayed in south tower 2. Get there kitchen cabinets are falling apart, go to sit on bed box spring goes to the floor. Sit down for dinner and kill 4 roaches! Go down to try and switch rooms they have none they can move me to (then she tells me to come back in the am and talk with the manager). Go to the workout room to find dead roaches everywhere in floor and a moldy towel in corner that looks like it s been there since last year. Go down next am manager won t come speak to me (she s busy). Only thing they could offer was discounted rate. Go back upstairs to find hot water knob broken in shower, toilet runs all night and won t flush trip just keep getting worse and worse. I ask for more pillows they bring me ones that have blood stains on it! I travel with a group of 45 each year this time and everyone knows what I went through trust me! Doors slamming all through the night. We had our kids with us and the only thing you could smell was weed. I wouldn t let my dog stay in there. Save your money and book somewhere else!

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