So as I am grateful that they tried to figure out ...

So as I am grateful that they tried to figure out what was wrong with my car and fixed my door latch recall , but my problem is that they called once. They called one time and left no voice message or anything. I called multiple times left a voice message and emailed but never heard back. The fact that I had to call to get the update on my car bothers me. Lack of communication is my problem with Bowditch.