Martha Stave

Review of Entrust Energy

Luis L. resolved the problem I had with my usage ...

Luis L. resolved the problem I had with my usage reported the week of the hurricane (August 28 -September 1, 2017). He listened carefully as I explained the situation, asked if he could put me on hold while he checked into the circumstances involving the reported usage, and came back on the line with a logical explanation. Luis was very patient as it took several minutes for me to explain what was going on. If I ever have to call back, I hope I talk with Luis.