It was an ok experience. Unlike the other Trident ...

It was an ok experience. Unlike the other Trident hotels that I have stayed in, this hotel seriously lacks man power. The security check at the entrance is nearly non existent. The cup of tea which I ordered during check-in never arrived. The reception did not have my Trident Privilege number updated even though I have booked online on the Trident website and called them twice before arriving. The shampoo in the bath was half used. Overall it was not what I have come to expect from a Trident hotel.