Horrid customer service. I have had two fitbit bla...

Horrid customer service. I have had two fitbit blaze watches in the past 6 months. Neither one works, and the customer support team is trash. My FIRST blaze would vibrate for long periods of time randomly throughout the day until it just finally Died. I was given a free replacement. My SECOND watch does not hold a charge much longer than 24 hours and will not sync to my phone. I have completed a set of tasks that the fitbit support team recommended before they would offer a replacement device. They are suggesting a THIRD blaze watch...within six months. I don't want a third broken product. I have asked to speak to a manager, and have never been able to speak to one. I did miss his call and immediately called him back, I was told that he would not talk to me, not "could not" talk to me, but that he "would not" talk to me since he reached out to me already and was told my case would have to passed off to another manager. I was told that manager would not be giving me a call either. So I called back again, and again and again, I have never spoken to a manager, only to a supervisor that is no more than a regular customer service individual. They've offered me a 40% discount on an upgrade, so lucky me, I get to pay 175.00 dollars after I just payed nearly 300 dollars a few months ago on their Blaze watch. I feel as if I am being scammed. I know they are a solid company and my case may be a fringe incident, but after dealing with their customer service I will NEVER recommend fitbit to anyone...EVER!!