All I can say is buyer be ware!

All I can say is buyer be ware!
Long story short : I bought a certified pre-owned QX30 and the sale person did mention the bird dropping stains which he promised would be taken care of.
Besides simply trying to avoid me for a few days saying that the loaner car was not ready, in the end, I drove my car there to get the paint fixed as had been promised, but the guys they hired did a complete hack job, painting over the stains.
The GM did finally get back to me (after 2 emails, and many more calls to the sales person), with the following:
"
I don't authorize cosmetic work on a used vehicle after the purchase unless it was put in writing at the time of sale. It would be too difficult to make every used vehicle perfect."

So basically, what they are saying is do not trust our sales people, because they will promise anything to make the sale.

I would not step into that dealership, which truly gives car sale people a bad name.