LA Lid

Review of Penn State Hershey Medical Cen...

Well, they haven t killed me, yet! Maybe I should ...

Well, they haven t killed me, yet! Maybe I should get out while the getting is good. The patient Advocates at Hershey Medical Center are a joke. Complete waste of time. Don t even bother contacting them. Let s talk about Interventional Radiology. I need an ankle injection becauseI m having a lot of pain around my ankle implant. I left message after message after message on an answering machine. Did I ever get a call? No! What do I do next? I contact a patient advocate. The patient advocate took my information, but never returned a call to me, as promised. Meanwhile, I had emailed my doctor regarding the inability to get an appointment with interventional radiology. I received an email in return from the medical assistant in his office. She stated she contacted Interventional Radiology who proceeded to state I canceled one appointment and I was a no-show for another. I am absolutely livid!!! First there s no way in Hell I will ever get any injections from the radiology department at Hershey Medical Center. The reason? Well if they re gonna lie about appointments and scheduling and not returning phone call, why would I trust them with my health? Maybe I wouldn t be so burned up about the patient advocates lack of doing their job. However, I contacted them several years ago after surgery when it really bothered me that I was given ice in postoperative recovery and the male nurse who is feeding me ice was doing it with his bare hand. I could barely speak, but I was able to squeeze out the words, you don t have a glove on? . Needless to say, when he returned a little while later with more ice chips, he had a glove on. So, after being home a week or two. and the thought of this dirty nurse still on my mind, I decided to call a patient advocate. (I am a nurse, too BTW.) I told the advocate my story. She proceeded to ask are you sure he didn t have a glove on? . Wow! All faith was lost at that point! I could go on about my emergency department visit, which was just horrendous. However, I just don t have the energy at the moment. Now I m in the market for a new interventional radiology department that has It together! Hershey Medical Center should feel their nerve! Thanks for listening!