Come here if you only care about the room and not ...

Come here if you only care about the room and not the service.

If you call housekeeping, be prepared to be on hold for 5-10 mins, because all their "representatives are busy assisted other callers". When you finally get through and are able to request those towels, be ready to wait for at least an hour for those to be delivered. On multiple occasions we just hung up after waiting to long.

The room has a kitchenette which is completely empty ... basically nothing that you expect to go with a kitchenette. You need to specifically order your pots and plates using the above mentioned housekeeping number.... EVERY SINGLE DAY, because the room cleaning will take everything away and not replace it.

We were two families who wanted to stay next to each other. One arrive sooner and they promised that they would block the next room for the second family. When the second family arrived a couple of hours later, they had already pawned the second room to someone else. They then found us 2 rooms in a completely different tower and the family that had already unpacked had to pack everything again and move.

It would appear that they count on people not staying in the same hotel twice in Vegas.

While checking out, no one even customarily asked about the stay. No online surveys sent about the experience after check out.

Rooms are nice, but if you need a shower cap or want to do a late check out... GOOD LUCK.

2 stars are for the view from the 33rd floor. Other pros, complimentary valet parking.